Being a significant online player, of course, necessitates a change from legacy to digitally-enabled processes and people. It’s challenging to add cloud into the mix because core processes and ERP are still mostly legacy or based on SAP/Oracle. This is likely one of the main reasons why e-commerce behemoths chose NetSuite development to handle their retail operations. Because Netsuite or its precursor NetLedger has always been a SaaS solution, it has a higher level of cloud maturity than its competitors. Here are 4 strategies for keeping your positive aspects and fact of the matter “suite”:

A Single, Integrated Solution For An Omnichannel Retail Existence

NetSuite is a single, cloud-based system for managing customer engagement across many channels and touchpoints. It’s a complete ERP and CRM system. It keeps track of not just organizational data but also customer data. The data synchronization is excellent since the ERP and CRM systems here are “very much on speaking terms.”

In addition, NetSuite’s 360-degree perspective gives top executives a better understanding of the revenue mix. It helps with planning and forecasting. This enables successful cross-sell, upsell, and predictive analytics-based promotions. Also, the creation of an optimum income blend for your company.

Inventory Optimization To Save Money On Operations

Inventory management is difficult for e-commerce enterprises due to a variety of product verticals, as well as global distribution, timely delivery, limited per unit profits, and overall experience competition. Being reactive and anticipatory when it comes to consumption patterns and user behavior is the motto for being in the lead. Especially as the trend moves toward micro-personalization.

This results in precise inventory planning and movement in line with market needs for your product/category. By improving inventory forecasting based on real inventory figures — item count, cycle count, and so on inventory. NetSuite’s management system helps you to cut handling costs and maximize cash flow. As a result, you’ll have more “happy days” when you’ve been able to meet demand head-on and fewer “days of a slowdown” when you’re frantic to get rid of things in your store.

Easy Consolidation Of Sales Revenues Across Channels & Locations

Inventory management is difficult for e-commerce enterprises due to a variety of product verticals, as well as geographic spread, delivery speed, low per-unit margins, and overall experience competition. Being proactive and anticipatory when it relates to consumption patterns and user behavior is the motto for being in the lead, especially as the trend moves toward micro-personalization.

A Seamless ERP & CRM Existence

The way of living influences user behavior, and Millennials and Generation Z are increasingly shopping online for much of their personal and/or everyday necessities. Instant satisfaction is the order of the day in these portions. It might be the difference between a loyalist and a troll! The fundamental benefit of visiting a brick and mortar store, immediate receiving of goods, is further diminished to some extent by e-tailers’ one-day delivery service.

However, for this group of buyers, internet research performs a significant role in decision-making. They will not make a purchase based just on what they see on your website. More material about your business should be available online, including reviews, sponsored marketing, email campaigns, among other things.

You can comprehensively map your customer’s journey and push the proper buttons using NetSuite’s 360-degree view. It is based on demographic and geographic data. The efficient advertising module in NetSuite allows you to design data-driven campaigns that are more tailored.

Furthermore, Netsuite is more than just an ERP system; it’s backed up by a powerful CRM suite that takes care of any integration concerns you might have.

Bottom Line

Hardware, software, and data are all owned locally with on-premise solutions. However, the expense of maintaining servers, licensing server software, and improvements over time as your company expands can be financially debilitating. Your challenges are exacerbated by the fact that most on-premise systems are outdated systems. You’d have to re-architecture parts and pieces of them into loosely coupled codes for DevOps enablement and digitalization. It is a time-consuming and expensive process.